Information

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  New Wave Apart-Hotel Batumi — Frequently Asked Questions

  General Information

  What is New Wave Apart-Hotel Batumi?
  New Wave Apart-Hotel Batumi is a 4-star aparthotel located in Batumi’s New Boulevard district, close to the Black Sea coast. It combines apartment-style accommodation with hotel services and is suitable for both short and long stays. The property offers modern rooms and apartments, free Wi-Fi, private parking, 24-hour reception, daily housekeeping and luggage storage.

  Where is New Wave Apart-Hotel Batumi located?
  The aparthotel is located at 65 Sherif Khimshiashvili Street, Batumi 6010, Georgia, in the New Boulevard area. The property is within walking distance of the Black Sea coast and close to Batumi Aquapark, shopping areas and other city attractions.

  What is near New Wave Apart-Hotel Batumi?
  The aparthotel is located close to the beach, Batumi Aquapark and major shopping areas. Metro City Mall and Grand Mall are among the nearby shopping destinations.

  How can guests reach the aparthotel?
  Guests can reach the property by taxi or public transport, including city buses. Airport transfer service is also available upon request.

  Parking

  Does New Wave Apart-Hotel Batumi have parking?
  Yes. The aparthotel provides secured private parking for guests. Approximately 4–6 parking spaces are available.

  Airport Transfer

  Does New Wave Apart-Hotel Batumi provide airport transfers?
  Yes. Airport transfers are available upon request.

  What vehicles are available for airport transfers?
  Transfers can be arranged by sedan or minivan. Individual transfers are available, and group transfers can accommodate up to 6 guests.

  How can I arrange an airport transfer?
  Airport transfers can be requested through the hotel reception or reservations department.

  How can airport transfers be paid for?
  Transfers can be paid for by cash or card.

  Reservations and Payment

  How can I change or cancel my reservation?
  Guests can contact the hotel reception or reservations department to request changes or cancellation of a reservation.

  What is the cancellation policy?
  Cancellation conditions depend on the season and selected booking terms. During the high season, reservations are 100% guaranteed and non-refundable. During the low season, cancellation is refundable when made at least 72 hours before check-in. The property's published terms also state that cancellations made less than 24 hours before check-in may incur a charge equal to the first night's stay, while no-shows are charged for the first night. Guests should check the conditions of their selected rate when booking.

  What payment methods are available?
  Payment can be made by cash or bank card according to the conditions of the selected reservation.

  What booking rates are available?
  New Wave Apart-Hotel offers different rate options, including Non-Refundable Price Including Breakfast, Flexible Price Including Breakfast, and Last Minute Offer Including Breakfast.

  Check-in and Check-out

  What are the check-in and check-out times?
  Standard check-in is from 14:00, and check-out is by 12:00.

  Is early check-in available?
  Yes. Early check-in is available subject to availability. Check-in from 12:00 is charged at 50% of the daily room rate, while check-in from 07:00 is charged at 100% of the daily room rate.

  Is late check-out available?
  Yes. Late check-out is available subject to availability. Check-out until 16:00 is charged at 50% of the daily room rate, while check-out until 20:00 is charged at 100% of the daily room rate.

  What documents are required at check-in?
  All guests must present a valid passport or identification document. For children, a passport, ID or birth certificate may be required. Foreign citizens must present a valid passport.

  Is online check-in available?
  Online check-in is not available.

  Is luggage storage available?
  Yes. Guests can use the property's luggage storage service.

  Rooms and Apartments

  What types of accommodation are available at New Wave Apart-Hotel Batumi?
  The property offers a range of rooms, suites and apartment-style accommodations, including Twin Room, Junior Suite, Executive Suite, King Room with Balcony, Family Room with Balcony, Studio, One-Bedroom Apartment and Studio One-Bedroom Apartment.

  How many guests can stay in the accommodation?
  Depending on the room or apartment category, accommodation is suitable for approximately 2–4 guests.

  What bed types are available?
  Double and king-size beds are available, while twin accommodation features separate beds. Extra sleeping arrangements can be requested.

  Are extra beds available?
  Yes. Extra beds are available upon request and subject to availability.

  What facilities are available in the rooms and apartments?
  Accommodation includes air conditioning, soundproofing, flat-screen TVs and private bathrooms. Selected apartment-style units also feature kitchenettes equipped with a refrigerator, kettle and kitchenware, making them suitable for self-catering and longer stays.

  What bathroom amenities are provided?
  Rooms are equipped with shampoo, conditioner, shower gel, vanity kits, slippers, towels and bathrobes.

  Do the rooms have balconies?
  Many accommodations include private balconies or terraces. Depending on the category, guests can enjoy sea or city views.

  Dining

  Does New Wave Apart-Hotel have a restaurant or café?
  Yes. Wave Café provides breakfast and à la carte dining.

  What are the breakfast hours?
  Breakfast is served from 08:00 to 11:00.

  What type of breakfast is available?
  Breakfast is served in buffet format.

  What are the à la carte dining hours?
  À la carte service is available from 12:00 to 22:00.

  Is bar service available?
  Yes. Bar service is available from 08:00 to 22:00.

  Is room service available?
  Yes. Room service is available during the café's operating hours.

  Can special dietary or children's meals be requested?
  Yes. Special meal requests, including children's meal requests, can be made in advance.

  Wi-Fi and Hotel Services

  Is Wi-Fi available?
  Yes. Free Wi-Fi is available throughout the hotel area. The password is provided to guests, and reception can assist with connection issues.

  Does the aparthotel have a 24-hour reception?
  Yes. The property provides 24-hour front desk service.

  Does the aparthotel provide housekeeping?
  Yes. Daily housekeeping is available.

  Is luggage storage available?
  Yes. Luggage storage is available for guests.

  Children

  Are children welcome at New Wave Apart-Hotel Batumi?
  Yes. Children of all ages are welcome, with no age restriction for children.

  Are baby cots and extra beds available for children?
  Yes. Baby cots and extra beds are available upon request and subject to availability.

  What are the charges for children and additional sleeping arrangements?
  Children aged 0–6 years stay free of charge. For children aged 6–18 years, the additional charge is USD 10, while the additional charge for guests aged 18 and above is USD 30.

  Are children's meals available?
  Children's meal options can be arranged upon request.

  Does the aparthotel have a children's club or playground?
  No children's club, playground or animation service is available.

  Is babysitting available?
  No babysitting or nanny service is available.

  Guest Benefits

  Do hotel guests receive a restaurant discount?
  Yes. Guests staying at New Wave Apart-Hotel receive a 10% discount at the restaurant.

  Smoking and Stay Rules

  Is smoking allowed at New Wave Apart-Hotel Batumi?
  Guest rooms are non-smoking. Smoking is permitted only in designated smoking areas.

  Are there specific quiet hours?
  No specific quiet hours are established by the provided hotel policy.

  Are guests responsible for damage to hotel property?
  Yes. Guests are responsible for damage caused to the hotel or its property, and applicable damage charges are payable by the guest.